# Staff Commands

## config

See the server's tckts configuration.

![](https://1003764887-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MIds4t7btfKpR3O-vOl%2F-MIvSHassvQMSwSvorvT%2F-MIvdJX8iEUfyxBRVCwj%2Fimage.png?alt=media\&token=4ea95227-3bfb-4c4f-a2c8-33228a88b21c)

## prompts / types

See ticket types and their prompts.

![](https://1003764887-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MIds4t7btfKpR3O-vOl%2F-MIvSHassvQMSwSvorvT%2F-MIvdYRc3Qlbe5ExcTyE%2Fimage.png?alt=media\&token=b43a025d-b1c4-4617-bf5b-67d60c012431)

## setstaff

Set the ticket staff role. Make sure that it includes role ID or role mention.

![](https://1003764887-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MIds4t7btfKpR3O-vOl%2F-MIvSHassvQMSwSvorvT%2F-MIvdmVgXuZ1BsE9l3yo%2Fimage.png?alt=media\&token=a3aa74cf-208a-4f1e-b813-898758f06a84)

## setnewticket

Set channel to watch for new tickets. Make sure to include a channel ID or channel mention.

![](https://1003764887-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MIds4t7btfKpR3O-vOl%2F-MIvSHassvQMSwSvorvT%2F-MIvdt3Vqe7mhW3aU5f5%2Fimage.png?alt=media\&token=b43305fd-605e-4931-b1f7-68da85771134)

## setcategory

Set the category (case sensitive) name that the bot creates new tickets in.

![](https://1003764887-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MIds4t7btfKpR3O-vOl%2F-MIvSHassvQMSwSvorvT%2F-MIvefWUd5yB9Ie9ReOO%2Fimage.png?alt=media\&token=0a6ca2ab-472b-47b8-a40e-b36344dda6bb)

## setlogging

Set the bot logging channel. Make sure to include a channel ID or channel mention.

![](https://1003764887-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MIds4t7btfKpR3O-vOl%2F-MIvSHassvQMSwSvorvT%2F-MIvf-xpBQcpWhXUZ8ot%2Fimage.png?alt=media\&token=1fa42caa-c0f5-4bfe-9546-eacf1bdb66cc)

## addtype / addprompt

Add new ticket type and prompts. Refer to "Setting up prompts" on how to setup more prompts.

{% content-ref url="../setup-guide/setting-up-prompts" %}
[setting-up-prompts](https://tckts.skylab.software/setup-guide/setting-up-prompts)
{% endcontent-ref %}

## deletetype / deleteprompt

Delete ticket type and it's associated prompts. Include a ticket type number or name.

![](https://1003764887-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MIds4t7btfKpR3O-vOl%2F-MIvSHassvQMSwSvorvT%2F-MIvfRtHtzVpNSMH6pKL%2Fimage.png?alt=media\&token=1b56dd6b-243b-4fd8-af4a-3d2c05a849fb)